Terms of Service

OVERVIEW

Welcome to the official website of Cemoto Ebike. Throughout this platform, the terms “we”, “us”, and “our” strictly refer to Cemoto Ebike. By accessing our website or purchasing our products, you are engaging in our “Service” and agree to be legally bound by the following terms, conditions, and policies outlined below (“Terms of Service”, or simply “Terms”). These conditions apply universally to all visitors, including but not limited to browsers, customers, merchants, and content contributors.

We strongly advise you to read these Terms of Service carefully before navigating or utilizing our website. By accessing any section of this site, you signify your full agreement to these Terms. If you disagree with any part of these conditions, you are not permitted to access the website or use any of our services.

Any new features, tools, or products added to our current store are automatically subject to these same Terms of Service. We retain the right to modify, replace, or update any section of these Terms by publishing updates directly to this page. It remains your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any modifications constitutes your acceptance of those changes.

Our online store is hosted on a secure e-commerce platform that provides us with the digital infrastructure needed to sell our premium electric bikes and services to you.

SECTION 1 – ONLINE STORE TERMS

By accepting these Terms of Service, you verify that you have reached the age of majority in your jurisdiction of residence, or that you are of the age of majority and have granted us your consent to allow any of your minor dependents to use this site.

You are strictly prohibited from utilizing our products for any unlawful or unauthorized activities. Furthermore, you must not violate any local laws in your jurisdiction (including, but not limited to, copyright and intellectual property laws) while utilizing the Service.

You must not transmit any malicious code, worms, viruses, or any software of a destructive nature. Any breach or violation of these rules will result in the immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to deny service to any individual, for any reason, at any given time.

You acknowledge that your content (excluding payment and credit card information) may be transferred without encryption and could involve transmissions over various external networks, as well as adaptations to meet the technical requirements of connecting devices. Please note that credit card information is always securely encrypted during network transfers.

You expressly agree not to duplicate, copy, sell, resell, or exploit any segment of the Service, the use of the Service, or access to the Service without our explicit, written authorization.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS

We bear no liability if the information available on this site is not fully accurate, complete, or current. The materials provided here are for general informational purposes only and should not be solely relied upon for making significant decisions without consulting primary, more accurate, or timelier sources.

This website may feature certain historical data which, by nature, is not current and is provided purely for your reference. We reserve the right to alter the contents of this site at our discretion, though we are under no legal obligation to update any specific information.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

The pricing of our e-bikes and related products is subject to change without prior notice.

We reserve the right to modify, suspend, or completely discontinue the Service (or any part of its content) at any time without advanced warning.

Cemoto Ebike shall not be held liable to you or any third party for any price adjustments, suspensions, or discontinuations of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain specific products or accessories may be available exclusively through our online platform. These items may have limited inventory and are subject to return or exchange strictly in accordance with our official Refund Policy.

While we make every effort to display the colors and images of our e-bikes as accurately as possible, we cannot guarantee that your computer monitor’s display of any color will be perfectly accurate.

We reserve the right, though we are not obligated, to limit the sales of our products or Services to any individual, geographic region, or legal jurisdiction. We may exercise this right on a case-by-case basis. Product descriptions and pricing are subject to change at our sole discretion, at any time. We also reserve the right to discontinue any product.

We do not guarantee that the quality of any products, services, or information purchased will completely meet your personal expectations, nor do we warrant that any errors in the Service will be immediately corrected.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to decline any order placed with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed under the same customer account, the same credit card, or orders utilizing identical billing and/or shipping addresses.

If we modify or cancel an order, we will attempt to notify you via the email address or phone number provided at the time of purchase.

You agree to provide current, complete, and highly accurate purchase and account information for all transactions made on our store. You must promptly update your account details, including email addresses and credit card expiration dates, to ensure successful transactions and communication.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no direct control or input.

You acknowledge that access to such tools is provided “as is” and “as available” without any warranties, representations, or conditions of any kind. We assume no liability whatsoever arising from or relating to your use of optional third-party tools.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available via our platform may incorporate materials from third parties.

External links on this site may direct you to third-party websites that are entirely unaffiliated with Cemoto Ebike. We do not evaluate their content or accuracy, and we accept no liability for any third-party materials, websites, products, or services.

Please review third-party policies and practices thoroughly before engaging in any transaction.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

If you submit specific content to us (such as contest entries) or send creative ideas, suggestions, or proposals, you agree that we may, at any time and without restriction, edit, copy, publish, distribute, and utilize them in any medium.

We are under no obligation to maintain your comments in confidence, compensate you for them, or respond to them.

We possess the right to monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, or otherwise objectionable.

You are solely accountable for any comments you make and their accuracy. We take no responsibility for any submissions posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal data through the online store is strictly governed and protected by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be typographical errors, inaccuracies, or omissions on our site relating to product descriptions, pricing, promotions, transit times, and availability. We reserve the right to correct any such errors and to update information or cancel orders if any related data is inaccurate at any time without prior notice (even after you have submitted an order).

SECTION 12 – PROHIBITED USES

In addition to other prohibitions outlined in these Terms, you are explicitly forbidden from using the site or its content for: any unlawful purpose; soliciting others to perform unlawful acts; violating any international or federal regulations; infringing upon our intellectual property rights or those of others; engaging in harassment, abuse, or discrimination; submitting false information; uploading viruses; or interfering with the security features of the Service.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER AND LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, exceptionally timely, completely secure, or entirely error-free.

You expressly agree that your use of, or inability to use, the service is at your own sole risk. All products delivered to you are provided “as is” and “as available” without any representation, warranties, or conditions, either express or implied.

In no event shall Cemoto Ebike, our directors, employees, or suppliers be held liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of the service or any products procured using the service. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential damages, our liability shall be limited to the maximum extent permitted by law in such regions.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Cemoto Ebike and our affiliates, partners, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of all parties incurred prior to the termination date shall survive the termination of this agreement for all legal purposes.

You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or by simply ceasing to use our site. If we suspect that you have failed to comply with any provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination.

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right.

These Terms of Service and any operating rules posted by us on this site constitute the entire agreement and understanding between you and Cemoto Ebike, governing your use of the Service. They supersede any prior or contemporaneous agreements, communications, and proposals (including prior versions of the Terms of Service).

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be strictly governed by and construed in accordance with the applicable laws of the United States.

SECTION 19 – CHANGES TO TERMS

You are encouraged to review the most current version of the Terms of Service at any time on this page.

At our sole discretion, we reserve the right to update, alter, or replace any part of these Terms by posting updates to our website. Your continued use of our website or the Service following the posting of any changes to these Terms of Service constitutes explicit acceptance of those changes.

CONTACT INFORMATION

If you have any questions, concerns, or inquiries regarding these Terms of Service, please send them to us at: tktuoguang@163.com.